Our core front and back office processing system is a powerful and reliable, multi-currency, multi-lingual mail order & e-commerce fulfilment solution.
This is a multi-channel environment which enables clients to utilise a single holding to both fulfil sales orders and replenish retail stock. It integrates with existing 3rd party e-commerce sites or we can provide a web platform for you.
Web Portal
Clients are afforded access to Zoom via a secure, web-based portal to view stock levels or run a variety of reports from a comprehensive suite.
They can also carry out a variety of back office functions such as product set up, maintenance, supply chain management and marketing.
Integration
Our systems integrate with a wide variety of different supplier applications to improve Zoom’s service capability. This also allows sales order data to be extracted and sent to independent customer satisfaction survey sites (such as Feefo) or provided for mailing selections.
Secure
All Zoom systems are supported by industry standard network equipment which is regularly scanned, both internally and externally by Security Metrics, as part of PCI requirements and as recommended by Barclays Merchant Services.
Zoom utilises the latest, best-of-breed technologies to deliver ‘second to none’ customer satisfaction