Zoom Fulfilment Services Ltd started in 2006 when an opportunity arose to set up a low cost operation providing cost-effective fulfilment services. We currently operate in the UK and France.
Very quickly the company established itself as a professional, passionate, profitable and client-focused service company. Our low cost location and high quality operation coupled with our financial strength sets Zoom apart from our com petitors assuring our clients that their business is in safe hands.
With a strong team and through the innovative use of technology, we are proud that we continue contribute to the success of our loyal clients.
Strength with Flexibility
Our strengths are many years of experience in the home shopping industry, understanding our
clients’ needs and being flexible to their requirements. The end result is a partnership to take away the hassle and leave clients free to manage and develop their businesses.
The operation would not be complete without our team of long-serving, caring staff who are committed to the Zoom culture of service excellence.
Commitment to Quality
Our clients’ products vary from garden plants (i.e. short shelf life), high value jewellery, CDs and books through china, glass, furniture and garden statues to clothing and accessories and many more categories.
Last year we despatched over 1.5 million items world-wide, and answered over 250,000 customer calls and still exceeded our SLAs.