Welcome to Zoom!
Providing multi-channel fulfilment and contact centre solutions to online businesses and high street retailers. From storage to fulfilment, customer service to returns, we have the expertise to provide you with the best solution.READ MORE…
Warehouse
With over 100,000 sq.ft. of secure and clean warehousing, Zoom offers dedicated pick face, bulk pallet racking and high-security areas for jewellery and high value goods.
Contact Centre
Based in a 50+ seat contact centre our technology enables advisors to handle both orders and enquiries resulting in a high percentage of first contact resolution.
E-Commerce
Our core front and back office processing systems support a powerful and reliable, multi-currency, multi-lingual mail order and e-commerce fulfilment solution.
WHAT OUR CLIENTS THINK…
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Experience and understanding of mail order businesses ... accurate and speedy fulfilment -
www.thegiftofmusic.com
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We work closely together to gain maximum efficiencies for both companies
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www.museumselection.co.uk
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...with professional competence and ease, helping to obtain impressive results
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www.piajewellery.com
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Our customers are happy with the service Zoom provides and the quality of account management
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www.charlotteandco.com
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